Tourist Offices, Tourism Boards and Visitor Centres: Chauffeur Service for Visitors Worldwide

A visitor information desk answers the same question all day: how do I get from the airport to my hotel, and can someone just take me there? Most of the time the right answer is a train ticket or a taxi rank. For delegations, press groups, incentive travelers, senior guests and anyone arriving late with heavy luggage, the right answer is a named driver at the arrivals door.

That second case is where tourist offices and tourism boards can use LimousineWorldwideDirectory.com. We run a 24/7 booking desk, and every ride is delivered by a vetted, licensed and commercially insured local chauffeur operator from our worldwide directory. One booking, one confirmation, one invoice, one point of contact.

How can tourist offices and tourism boards book chauffeurs for their visitors?

A trade account is a standing arrangement between your organization and our desk. It is separate from the public booker, which still works for any individual visitor who wants to arrange a car for themselves.

Price & book your ride

Who can open a trade account

Any organization whose job is to receive, inform or host visitors can apply:

• National tourism boards and ministries of tourism with an inbound-visitor remit.
• State, provincial and regional tourism offices.
• City convention and visitor bureaus and destination marketing organizations.
• Staffed visitor information centres at airports, ports, stations and town squares.
• Event and congress bureaus that host delegations and speakers.
• Destination management companies working on behalf of an official body.

We do not describe any particular office as a partner, and no office listed on our directory pages has endorsed us or refers clients to us. The regional pages below simply list the official bodies visitors already know, so you can find your own and see how a trade account would work for it.

What a trade account includes

• One account for your organization. Your staff book under the trade account, so every ride lands on the same invoice.
• Booking on behalf of a guest. You enter the guest name, flight number and hotel, and the confirmation carries them through to the driver.
• Monthly invoicing. Rides are consolidated onto one invoice addressed to your organization or to a cost center you specify.
• Alias bookings. For a senior or private guest, a different name can appear on the arrivals board and in driver communications.
• Flight tracking on every airport pickup, with 60 minutes of free waiting after landing on international arrivals and 30 minutes on domestic arrivals.
• Child, toddler and booster seats on request at booking.
• A fixed fare quoted before you pay, shown by the online booker for the exact addresses and vehicle. We do not publish rates on this page.

How a booking for a visitor works, step by step

1. Your organization applies through the contact page and the desk confirms the trade account.
2. For each visitor, your staff open the online booker and enter the pickup, destination, date, time and vehicle class.
3. The booker shows the fixed fare for those exact details before you confirm.
4. You add the guest name, mobile number, flight number and any alias.
5. The desk assigns a local operator, and you receive one confirmation.
6. The chauffeur tracks the flight, meets the guest at the agreed point and delivers them to the hotel, venue or event.
7. The ride is invoiced to your organization at the end of the month.

If the trip is complex, such as a delegation arriving on three flights or an itinerary with a day of site visits, the 24/7 desk can build it with you and issue one confirmation for the whole programme.

Where visitors typically need a private car

• Delegations and ministerial visits. A foreign minister, trade mission or sports team arriving at a regional airport.
• Press and familiarization trips. Journalists and buyers moving between hotel, venue and attraction on a tight schedule.
• Incentive and corporate groups. Executives who arrive on different flights and must reach a conference hotel in time.
• Cruise and rail arrivals. Passengers whose onward transfer begins at a port or a station; see our pages on cruise ports and train stations.
• Conference and event guests. Speakers and VIPs for a convention, which our conference transportation and event transportation pages cover.
• Private day tours. A guest who wants a chauffeur for a day around a region; see private tours with a driver.

When a chauffeur is not the right answer

Visitor offices earn trust by giving honest advice. This comparison is the one we would want a front desk to use.

If a guest is traveling alone in daylight with a backpack and the city has a direct train, the train is the better choice and we would say so. A chauffeur earns its place where waiting, luggage, protocol or a late arrival matter more than the lowest-cost option.

Confirmations, names and privacy

Visitors are often public figures or delegates who prefer discretion. Chauffeurs do not photograph clients or post about trips, and NDAs are signed on request. Where a guest must not be identified at arrivals, an alias on the name board keeps the real name off the sign.

Name-board meet-and-greet inside the arrivals hall is available as an add-on; see our meet and greet service page.

Cancellation terms for trade bookings

Cancellation is measured from the scheduled pickup time. More than 72 hours' notice carries no charge; 72 hours or less is 10%; 48 hours or less is 50%; 24 hours or less or a no-show is 100%. Large events may carry a different deadline, which is stated on the confirmation.

Find your region's official offices

We keep four regional listings of official national, state, provincial and city tourism organizations, each with a link to the body's own website:

• Tourist offices in North America: the United States, Canada and their main state, provincial and city bureaus.
• Tourist offices in Europe: national boards and the city offices of the capitals and gateway cities we serve.
• Tourism boards in the Middle East and Africa: the Gulf emirates, Saudi Arabia, Türkiye, Morocco and southern and eastern Africa.
• Tourism boards in Asia-Pacific: Japan, Singapore, Hong Kong, Australia, Thailand, India and beyond.
• Tourism boards in Latin America and the Caribbean: Mexico, Brazil, Argentina, Colombia, the Dominican Republic and island destinations.

Examples of the kind of body that can open an account include Destination Canada, VisitBritain, South African Tourism and Japan National Tourism Organization. They are named only to show the type of organization. None of them is a partner of LimousineWorldwideDirectory.com.

Related pages for destination organizations

Tourism organizations often work with the same suppliers as travel trade buyers and hotels. Our travel trade page covers agents and DMCs, and the hotel concierge bookings page covers front-desk teams. The wider global chauffeur service page explains how the desk books a vetted local operator in cities around the world, and why book with us sets out how vetting works.