The tallest building in the world is easy to see and slightly confusing to enter. It rises from Downtown Dubai at 828 metres (2,717 feet), and the Council on Tall Buildings and Urban Habitat confirmed that height in March 2010 after the tower opened on 4 January 2010. But there is no ground-floor doorway for visitors. The public observation decks are reached through The Dubai Mall, and the sequence of drop-off, walk, security and lift is what decides whether the visit feels smooth. A Burj Khalifa private tour with driver is mainly about that sequence: the right door, the right time slot, and a car that is waiting when you come out.
How do you enter the Burj Khalifa observation decks?
Through The Dubai Mall. The At the Top ticket check-in is on the mall's Lower Ground level, according to Emaar, the developer. You book a timed slot in advance, arrive at the mall, walk to the entrance, pass security and take the lift. A chauffeur drops you at the mall, not at the tower's base.
The observation decks sit on levels 124 and 125, with a higher SKY level above them, and a restaurant, At.mosphere, on level 122. Which ticket you choose determines how high you go and when. The official sources are Emaar's At the Top page and the Visit Dubai listing for Burj Khalifa, which links to the booking page. Hours vary by ticket type and season, and Emaar's own pages have shown different opening windows, so read the booking page for your date rather than relying on a figure in a guide.
How far is Burj Khalifa from the airport and the main districts?
The tower is central, and most journeys are short. Times assume normal traffic; Dubai's major roads are busy at rush hour and on Thursday and Friday evenings.

- Dubai International Airport (DXB) to Downtown Dubai: about 15 km (9 mi), 15 to 25 minutes.
- Dubai Marina to Downtown: about 30 km (19 mi), 30 to 45 minutes.
- Burj Al Arab area to Downtown: about 20 km (12 mi), 20 to 30 minutes.
- DIFC and Dubai World Trade Centre: around 3 km (1.9 mi), 5 to 10 minutes.
- Abu Dhabi: about 140 km (87 mi), around 1.5 hours.
For arrivals, see our Dubai chauffeur service and the Dubai International airport page, which explain flight tracking and meet-and-greet. For the wider map of Gulf coverage, use the Middle East chauffeur directory.
Where does the car stop, and what about valet and parking?
The Dubai Mall is a large complex with several approaches, and the best drop-off depends on which side of Downtown you arrive from. The official mall site lists car park zones named Fashion Parking, Cinema Parking, Zabeel Parking and Fountain Views, and a valet service. Your chauffeur will normally take you to the drop-off point nearest the Lower Ground entrance to At the Top and then wait or circle nearby. Dubai Mall's own opening hours page lists retail hours, which at last check ran 10:00 to 23:00 Monday to Thursday and 10:00 to midnight Friday to Sunday.
Three practical points:
- Allow time for the walk. From the car to the check-in area can be several minutes inside the mall, and signage is good but the building is big.
- Do not arrive on the minute. Entry is timed, and security screening adds a queue.
- Tell the driver your slot. The chauffeur plans around it, and the 24/7 desk can reach you if traffic changes the plan.
Dubai's Salik toll gates on the main highways are charged automatically; the RTA lists the gates on its Salik toll gates page, and a chauffeured transfer handles them on our side.
Is the metro a better way to reach the tower?
Sometimes. The Dubai Metro Red Line has a station named Burj Khalifa / Dubai Mall (R25 on the RTA map), connected to the mall by an elevated walkway, the Metro Link Bridge. If you are staying near a Red Line station and traveling lightly, the metro avoids the traffic around Downtown on busy evenings. The walk from the station to the mall is covered and air-conditioned but still several hundred metres.
A car wins when you are carrying shopping bags, traveling as a family with young children, dressed for a formal evening, or fitting the visit between meetings. It also wins in Dubai's summer heat, when walking outdoors even for short distances is uncomfortable. See the fleet page for vehicle classes.
Which slot should you book: sunrise, day, sunset or night?
The deck is a different experience at each hour, and the choice affects both cost and crowds.

- Sunset. The most popular slot, because you see the city in daylight, at golden hour and in lights. Sunset slots sell out first and usually cost more than standard slots, so book well ahead.
- Daytime. Good visibility on clear days, though Dubai's haze often softens the horizon, particularly in summer. Quieter than sunset.
- Night. Lights, the Dubai Fountain, and the glittering road network. Easy to combine with dinner.
- Early morning. Clear air in winter, fewer visitors, and a soft light on the desert horizon.
Seasonality matters. From roughly November to March the air is clear and mild; in summer, heat and humidity are high and haze reduces long views, though everything inside is air-conditioned. October, as this guide is written, is typically a pleasant transition month.
Allow at least an hour for the deck itself and another 30 to 45 minutes for the lift queue, security and photographs at the bottom. Add time if you plan to eat at At.mosphere, which requires a separate reservation through the restaurant.
Think about the descent as well as the ascent. The walk back to the pickup point passes shops and restaurants that are busiest at the same hours as your slot, so decide with the driver whether you want the car at the entrance you used or at a calmer door. Send your message as you take the lift down rather than when you reach the ground, and the car can already be moving by the time you have walked back through the crowd.
Traffic, closures and the Dubai calendar
Dubai traffic follows patterns that a local driver reads without thinking. The weekday evening peak builds from about 16:30 on Sheikh Zayed Road and the roads into Downtown; Thursday and Friday evenings are the heaviest, as residents head out for dinner; and Friday midday around the prayer is quiet on the roads and busy at mosques. The UAE weekend is Saturday and Sunday, with Friday a short working day, though the mall's published weekend hours group Friday to Sunday.
Two calendar effects deserve a warning. During Ramadan, which moves earlier each year, opening hours shift, daytime attractions can be quieter, and the hours after sunset are busy with families breaking the fast; plan the slot and the dinner around that. On New Year's Eve, Downtown Dubai is one of the most closely managed areas in the world, with road closures and restricted access around the tower for the fireworks, so transfers need to be booked far ahead and routes agreed before you leave your hotel. The desk tells you the drop-off and pickup points for that night when you book.
The tower in a paragraph, and what stands around its base
Burj Khalifa has a stepped, tapering profile with a Y-shaped plan, a design the architects drew from a desert flower, and it is the centerpiece of a district built on a former desert site. Around it are the Dubai Mall, the artificial Burj Lake with the Dubai Fountain, Burj Park, Souk Al Bahar, the Dubai Opera and a cluster of hotels. The district is designed for walkers once you arrive, with air-conditioned links and shaded boulevards, but distances are long in summer heat, which is why the drop-off choice matters.
Visitors who want to photograph the tower from outside, without going up, can do so from the lakefront boardwalk near the fountain, from Burj Park, and from the boulevard that runs along the Dubai Mall's outer side. Late afternoon light gives the best color on the glass and steel. A chauffeur can drop you at one point and collect you at another, which avoids walking back through the crowds.
What should you wear, bring and expect?
Dress is smart casual. Dubai is a modern city, but the mall and the tower are public spaces in a Muslim country, so shoulders and knees covered is the sensible baseline. Expect security screening at the entrance; carry as little as possible. Photography is allowed on the decks. Bring a charged phone, a light layer for the air conditioning and water. Hold your booking confirmation on your phone for the timed-entry check.
If anyone in your party needs step-free access, the building is designed for it, but tell the desk in advance so the drop-off point is the closest accessible one.
Which vehicle suits which party?
For a couple or a business pair, an Executive Sedan or a First Class Sedan carries up to three passengers with two large and two cabin bags, which is ample for an evening at the tower. A family of four to six, or a party with shopping bags from the mall, is better in a Luxury SUV, which takes up to six passengers. Groups of ten to fourteen, such as a corporate dinner after the visit, fit an Executive Sprinter. Models are confirmed at booking and shown as "or similar"; in the Gulf, the usual premium choices are Mercedes-Benz E-Class, S-Class and V-Class and large SUVs. Child, toddler and booster seats are available on request, and most vehicles carry water and phone chargers. The fleet page lists every class.
Chauffeurs wait at a pickup point you agree in advance, which is usually the same mall entrance used for the drop-off. Because the mall is big, agree the exact door in writing before you go in. If plans change, the 24/7 desk can relay a new meeting point to the driver.
How do the ways of reaching the tower compare?
| Option | Time from DXB | Cost note | Best for |
|---|---|---|---|
| Dubai Metro to Burj Khalifa / Dubai Mall | about 25 to 35 minutes | lowest | light-luggage visitors near the Red Line |
| Taxi or rideshare | 15 to 25 minutes | metered or surge-priced | simple one-way trips |
| Hire car | 15 to 25 minutes plus parking | tolls and paid parking | independent drivers |
| Private chauffeur | 15 to 25 minutes | fixed fare via the booker | families, clients, evening dress, multi-stop days |
The honest summary: the metro is a perfectly good way to reach the tower if you are fit, traveling light and near the line. A chauffeur is the better answer when you want a calm arrival, plan to combine the tower with other stops, or are traveling at peak times when road closures and event traffic around Downtown slow everything.
A chauffeured evening in Downtown
- 16:30 Hotel pickup. Build in 20 to 30 minutes for traffic.
- 17:15 Arrival at the mall. Drop at the entrance nearest the Lower Ground level.
- 17:45 Sunset slot. Time on the deck, then descend in the early evening.
- 19:30 Dubai Fountain. Walk to the waterfront; see our guide to The Dubai Mall and Dubai Fountain for show timing and viewing spots.
- 20:30 Dinner. In Downtown or at DIFC, 3 km (1.9 mi) away.
- 22:30 Return. The car waits or returns on call.

For daytime, the Museum of the Future is about 5 km (3 mi) from the tower, the Al Fahidi Historical Neighbourhood about 11 km (7 mi) and the Palm Jumeirah about 25 km (16 mi). The Burj Al Arab is the other skyline icon, on the coast side. For a custom day, see our private tours with driver page.
Business visitors: Downtown is close to the Dubai World Trade Centre and DIFC. If your trip coincides with a major exhibition, such as GITEX Global, book transfers well ahead because road closures and traffic cluster around the venue. Tourism offices can arrange guest transfers through a trade account; see our tourist offices page for the Middle East and Africa.
Frequently asked questions
How tall is the Burj Khalifa?
828 metres (2,717 feet), confirmed by the Council on Tall Buildings and Urban Habitat in 2010. The tower opened on 4 January 2010.
Where do you enter Burj Khalifa?
Through The Dubai Mall. The ticket check-in is on the Lower Ground level, according to Emaar.
How far is the Burj Khalifa from Dubai Airport?
About 15 km (9 mi), 15 to 25 minutes by car in normal traffic.
Do you need a booking for At the Top?
Entry is timed and booked in advance on the official site. Sunset slots sell out first.
Can a car drop you at the Burj Khalifa?
A car drops you at The Dubai Mall, which leads to the observation deck entrance. The chauffeur uses the drop-off point nearest the Lower Ground level.
Is the metro a good way to get to Burj Khalifa?
Yes, the Red Line station Burj Khalifa / Dubai Mall connects by an elevated walkway. A car is better with luggage, children or formal clothes.
What is the best time to go up?
Sunset for the classic view, early morning in winter for clear air, night for the lights. Sunset slots are the busiest.
How long should I allow?
Plan on two to three hours from drop-off to leaving the mall, including queues, security and the deck.
Can I wait inside the mall for the car?
Yes. The Dubai Mall is a large air-conditioned complex with places to sit and eat, and its retail hours run into the late evening, so there is no need to wait outdoors in the heat. Message the driver when you are ready and agree the exact door in advance.































