Latin America and Caribbean Tourism Boards: Official Links and Chauffeur Booking

From the resort corridor of the Mexican Caribbean to the avenues of Buenos Aires and the cruise piers of the islands, tourism in this region depends on short, well-timed ground transfers. Visitors land in the afternoon heat, face a long ride and want a driver who is already there. Official tourism bodies field the questions, and some of them host delegations and press groups who should not be left to find a taxi.

This page lists the main official bodies by sub-region and links each to its own site. It also explains how a board, a city bureau or a visitor centre can book chauffeurs for its guests with LimousineWorldwideDirectory.com, a 24/7 booking desk. Every ride is delivered by a vetted, licensed and commercially insured local operator from our directory.

Which tourism boards in Latin America and the Caribbean can book a chauffeur?

Open each link in your own browser. Where a national body has changed its structure, the link goes to the organization that currently runs the official site.

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Mexico

Mexico's federal tourism function sits with the Secretaría de Turismo (Sectur) within the national government. Destination-level bodies run the resort and city sites.

Cancún airport is about 20 km (12 miles) from the Hotel Zone, usually 20 to 30 minutes. Playa del Carmen is about 55 km (34 miles) south, roughly an hour. Los Cabos airport to Cabo San Lucas is about 45 km (28 miles), around 45 minutes. Mexico City airport to Polanco is roughly 15 km (9 miles), 30 to 60 minutes. See Mexico City, Cancún and Los Cabos.

Central and South America

Guarulhos airport to central São Paulo is about 25 km (16 miles), commonly 40 to 90 minutes depending on traffic. Buenos Aires Ezeiza is about 35 km (22 miles) from the city, around 40 to 60 minutes. See São Paulo and Buenos Aires.

The Caribbean

Punta Cana airport to the Bávaro and Cap Cana resorts is about 15 to 25 km (9 to 15 miles), generally 20 to 35 minutes. Island transfers that cross water by ferry or plane are booked separately; the chauffeur covers the road legs. See Punta Cana.

Quick reference: arrival points in the cities we serve

These are typical planning figures. The booker uses the exact addresses, and flight tracking adjusts the pickup if a landing slips.

Planning a multi-country press trip

1. List each destination in order, with arrival date, airport and hotel.
2. Book each country as its own transfer. Local operators work within their own country, so a cross-border leg is two bookings.
3. Add a name-board meet-and-greet in arrivals for guests landing somewhere for the first time.
4. Ask for alias bookings where a principal should not be named publicly.
5. Request child, toddler or booster seats at booking for family groups.
6. Keep one invoice for the programme, addressed to the organizing board.

Hurricane season and disrupted flights

The Atlantic hurricane season runs from 1 June to 30 November, and the Caribbean islands and the Gulf and Caribbean coasts of Mexico are most exposed in late summer and early autumn. Flights are sometimes delayed, diverted or cancelled. Every airport pickup includes flight tracking, so a late landing moves the chauffeur's arrival with it. If a trip is cancelled, the cancellation terms apply from the scheduled pickup time: no charge with more than 72 hours' notice, 10% at 72 hours or less, 50% at 48 hours or less, and 100% at 24 hours or less or on a no-show. Large events may carry a different deadline, stated on the confirmation.

Cultural and heritage sites

Archaeological sites in Mexico, Peru and Guatemala and colonial centers in Colombia and Mexico often limit vehicle access and expect visitors to enter on foot. Many require or recommend a licensed guide. A chauffeur drives and can suggest stops but is not a guide; the tourism office is the best source on which sites need one. For a day around a city, see private tours with a driver.

How an office or its guest books

A board enters the guest name, flight and hotel in the online booker under its trade account, sees the fixed fare for those exact addresses and vehicle before confirming, and receives one confirmation. A visitor who books for themselves uses the same booker. The office receives a monthly invoice; the guest does not pay on the day. Each airport pickup has flight tracking, with 60 minutes' free waiting after landing on international arrivals and 30 minutes on domestic arrivals.

Resort and cruise logistics

Many Caribbean and Mexican visitors arrive by ship or on a charter, then move to a resort an hour or more away. Cruise passengers are on a tight clock, because the ship leaves at a set time. A cruise pickup is planned from the pier and the sail time, and an office can book it in advance. See cruise transfers and the cruise ports hub.

Vehicles in the region

In Mexico and the Caribbean, large SUVs are common: Cadillac Escalade, Chevrolet Suburban or GMC Yukon Denali or similar, seating up to six with five or six large bags. The Executive Sprinter seats up to 12 or 14 with 12 bags. In South America we describe Mercedes-Benz and BMW sedans and V-Class vans or similar. Stretch limousines, mini-coaches and coaches are on request, and Maybach, Rolls-Royce and Bentley depend on availability confirmed at booking. Vehicles are late-model, fully maintained and inspected.

Choosing the right transfer

A resort that includes a shuttle may be the better choice for a single traveler. A chauffeur is worth it where luggage, protocol or a late landing are the constraints.

Discretion and private guests

Chauffeurs do not photograph clients or post about trips, NDAs are signed on request, and alias bookings keep a guest's name off the arrivals board. We are a chauffeur service, not a security company; we do not provide armed drivers or bodyguards, and we work alongside the guest's own security team.

Same city, different airport: a check for offices in Latin America

Several large Latin American cities are served by more than one airport, and a guest's ticket may land at a field the host office did not expect. Confirm the airport code on the ticket before the booking is placed, because the pickup point, the road in and the time to the hotel all change with it.

• São Paulo is served by Guarulhos (GRU), Congonhas (CGH) and Viracopos (VCP). The Guarulhos airport page and the São Paulo city page explain the main gateway.
• Buenos Aires has Ezeiza (EZE) for most international services and Aeroparque Jorge Newbery (AEP) for many domestic and regional ones. See the Buenos Aires page.
• Rio de Janeiro has Galeão (GIG) and the downtown Santos Dumont (SDU).
• Mexico City is served by Benito Juárez International and the newer Felipe Ángeles International; the Mexico City airport page covers the main hub.

A guest connecting from an international flight to a domestic one in these cities may also need to change airports, which turns a two-hour layover into a cross-town transfer with luggage. An office that spots this early can book a chauffeur for the airport-to-airport leg and avoid a missed connection. Check the airline's rules on baggage transfer and on minimum connection times before promising the guest anything.

High-altitude arrivals

Mexico City, Bogotá, Quito, La Paz and Cusco sit at elevations where some visitors feel breathless or tired on the first day, and Cusco lies above 3,000 meters. A tourism office can help by treating the first transfer as a quiet one: no stop-offs, no heavy schedule on arrival, and a hotel that is ready for early check-in. For Cusco and the Sacred Valley, many travelers descend to a lower valley hotel first. Whether that suits a particular guest is a question for a doctor or the travel clinic, not for a driver or an office; the point of mentioning it is that the transfer plan should leave slack.

Road conditions and timing outside the big cities

Intercity and resort drives in the region range from modern toll highways to mountain roads, coastal single carriageways and rural stretches where speed depends on weather. Local operators plan a margin rather than promising a fixed arrival time, and a chauffeur may recommend a different departure hour from the one on the guest's wish list. Offices should therefore ask the desk for the typical drive time for each leg and add it to the itinerary themselves instead of copying a map app's best case.

Language and handover

The chauffeur will greet the guest by the name on the booking. If the guest does not speak Spanish or Portuguese, tell the desk so it can ask the local operator what language support is available. Give the host's telephone number, so the chauffeur has a human contact at the hotel or resort if the guest's phone is switched off after a long flight.

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Related pages

Browse the Latin America and Caribbean directory for operators by country, or read the tourist offices overview. The airport car service page covers airport pickups in general.

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